IRCTC joins hands with SBI to promote rail ticketing

New Delhi: Indian Railway Catering and Tourism Corporation (IRCTC) has joined hands with the State Bank of India to chalk out a detailed plan for promotion of rail ticketing activities, including internet ticketing and unreserved ticketing system.

IRCTC, a PSU of Railways which handles catering, tourism and Internet ticketing activities, and the SBI have signed an MoU which will also undertake development of Unreserved Ticketing System and such other services which can be jointly undertaken.

We will jointly explore areas of cooperation and draw up a detailed plan for promotion of rail ticketing activities, said a senior IRCTC official.

In addition, both will offer services jointly, subject to financial viability.

"Both parties are desirous of working together to provide improved Internet ticketing services to the customers of Indian Railways in the field of Unreserved Ticketing System (UTS) and Internet-based e-ticketing system," the MoU said.

The MoU was signed by IRCTC CMD A K Manocha and Arundhati Bhattacharya, CMD, SBI on July 18.

The MoU also envisages for undertaking activities which can provide value to customers and bring about synergy in working of both the organisations.