New York, Dec 03: A new glitch in one of Microsoft's server software packages is causing headaches for some small businesses, an online service specialising in computers reported today. The problem, CNET says, affects all customers who installed sharepoint services after November 24.

"We really understand the problem, and we're really close to finding a solution" said Eugene Ho, director of Development for Windows Small Business Server.

Sharepoint, which is used to create a company intranet, is included as part of the standard and premium editions of the recently launched Small Business Server 2003 package, which also includes the Windows Server 2003 Operating System and Microsoft Exchange E-Mail Software.

The problem prevents sharepoint from installing properly. Microsoft was quoted as saying it learnt of the problem last week and posted a knowledge base article describing the problem on its web site and to a newsgroup.

It said it has added more prominent links about the problem on its site on Monday.

In the posting, CNET says the company informed the customers that it expects to have a software update correcting the issue "in the next several days."

The problem, CNET says, occurs when the software incorrectly interprets some dynamic-link libraries as invalid. Bureau Report