New Delhi: Bharti Airtel has announced its in-flight roaming plans for customers that will allow them to stay connected while on-board a flight. Airtel's in-flight offerings including voice, data and SMS services. 


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Customers who subscribe to roaming packs priced at Rs 2997 for prepaid and Rs 3999 for postpaid and above will automatically enjoy the in-flight roaming benefit at no additional cost, Airtel said in a statement.


“We are thrilled to bring the same service on-board a flight through our in-flight roaming packs that will allow customers to enjoy high speed internet and seamless voice calling that will help them stay connected with their loved ones while on a flight,” Amit Tripathi – Director – Customer Experience and Marketing, Bharti Airtel, said.



Airtel Introduces In-flight Roaming Packs: Details For Postpaid Customers


Postpaid
  Data Outgoing Calls Outgoing SMS Validity
195 250 MB 100 Mins 100 SMS 24 hours
295 500 MB 100 Mins 100 SMS 24 hours
595 1 GB 100 Mins 100 SMS 24 hours


Airtel Introduces In-flight Roaming Packs: Details For Prepaid Customers


Prepaid
  Data Outgoing Calls Outgoing SMS Validity
195 250 MB 100 Mins 100 SMS 24 hours
295 500 MB 100 Mins 100 SMS 24 hours
595 1 GB 100 Mins 100 SMS 24 hours

Airtel has tied-up with Aeromobile to enable the best in-flight connectivity across 19 airlines flying across different international sectors.


In order to lend support to customers during their travel, Airtel has a 24X7-contact centre. In addition, the company has a dedicated whatsapp number ̶ 99100-99100 ̶ where customers can call and get support from a network specialist squad for real-time resolution. Customers also have a self-serve option of managing data usage, buying additional minutes, getting real time billing details by simply logging on to the Airtel Thanks App, Airtel said in a statement.