India is undergoing a huge crisis, thanks to the increasing number of COVID-19 cases in the country. A lot of companies are coming forward to help India come out of it. The latest one is Bharti Airtel which has rolled out a range of COVID support initiatives for customers by leveraging its digital platforms.


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Airtel has integrated an easily accessible bouquet of COVID support resources and related information in the Airtel Thanks app`s Explore section.


Accordingly, it has now provided COVID SOS resource which aggregates verified and updated contacts for important supplies such as medicines, oxygen, plasma donors, ambulance, hospital beds (regular, O2, ICU), and testing centers.


With a few clicks, the platform connects users to these service providers/resources and tries to ensure that users do not have to waste precious time to access this data, the company said in a statement.


All the information available on COVID SOS is painstakingly verified by their teams. The platform is powered by Airtel IQ, it said.


Also, Airtel Thanks users can also book a vaccination slot for themselves and their loved ones through the app. With the CoWin platform APIs integrated with the Airtel Thanks app, information on nearest vaccination centers and available slots is updated on a real-time basis.


Users need to download the latest version of the Airtel Thanks app (iOS, Android), go to the Explore section and click on the Covid support banners to access relevant resources, the company said.


Besides, businesses of all sizes can now set up a FREE Covid Helpline for their employees within two minutes with Airtel IQ - a cloud communication platform. Airtel is giving 5000 minutes with each Helpline account so that businesses can stay connected with their employees and organize their efforts.


This feature is particularly useful for medium to small-sized companies who can set up a secure helpline instantly without any in-house telco infrastructure, the company said.


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