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Digital India: Tweet a complaint & Railway ministry will rush to your rescue

One of the first images that you come across when you access Twitter in India is of Prime Minister Narendra Modi. @narendramodi, in fact, is a popular handle. However, when it comes to connecting with the masses, Railway Minister Suresh Prabhu probably takes the cake: His prompt response to passengers' tweets with complaints has earned him accolades. The result is an ever-increasing list of followers on @sureshpprabhu.

Dec 29, 2015, 21:54 PM IST