ITR Filing Deadline Ends In 3 Days: Several Bank Home Loan Customers Unable To Get Interest Certificate

New Delhi: With just 3 days remaining for the ITR Filing deadline to get over, several Bank customers shared on social media that they are unable to avail loan interest certificates.

Home loan borrowers who are looking to download their loan interest certificates have constantly been facing error on the bank’s iMobilepay app. Visit to bank branches are also of no avail as computer generated loan interest certificates in the branches are also not available.

Some users took to twitter to share their story.

@ICICIBank_Care unable to download home loan interest certificate either through app or internet banking . Attached is the error . pic.twitter.com/KvREIseKcr — Satyabrata Sahoo (@ssahoo2002) July 26, 2023

@ICICIBank @ICICIBank_Care I called ICICI Bank helpline nmbr to get the interest certificate of my homeloan. After holding for a whopping 90mins in queue the staff disconnected the call when my turn came. Amazing service pic.twitter.com/bZRhxjYxS4

— Kapil Kr Chaudhary (@copskapil) July 25, 2023

@ICICIBank how long I need to follow up just to get one interest certificate, so many emails and follow ups are all going to waste. Have been putting DMs but no response. Worst experience with ICICI Bank. — Mango Man (@MiglGaurav) July 10, 2023

#ICICIBank #icici I have been asking for some info regarding interest certificate of my home loan from last few days. No one replying. I am using registered email ID. Can someone look into this? — Amol Deshpande (@amolvdeshpande) May 5, 2023

@HDFC_Bank @HDFCBank_Cares
I am unable to download an interest certificate of home loan and insurance from the app and WhatsApp.
Can you please help here.
Thanks. — pravin (@pravint10) June 27, 2023

@StanChartHelpIN Why you take 5 day to process simple interest certificate? All banks allow instant download of interest certificate. Is someone manually processing. This has been issue every year. — Prakash Gupta (@PrakashG_IND) July 27, 2023

@StanChartHelpIN very frustrating experience with SC for a simple task like fetching Interest certificate for FY23. While other banks provide it seemlessly through net banking, with SC even with 2 service requests (Ref:IN2307221315J47298) and a phone call, they are not able to. — Sagar Saxena (@sagarsaxena31) July 27, 2023

The speed of your services is incredibly low, even Indian govt bank resolves queries faster than @StanChart bank.
You need not manufacture an interest certificate, just hv to share it. — Ashutosh Agrawal (@ashuuce) July 26, 2023

You hit Bull’s eye.Kudos if U got your app/web login done in two shot atleast.And after that also if U are successful enough in checking your balance/generate statement/get interest certificate that too without “Login again” display then congratulations.Beg all @bankofbaroda — UPASANA PANCHAL (@upasanaoops5) July 27, 2023

All home loan borrowers are required to submit home loan certificates to avail tax deductions to claim tax benefits on the home loan principal and home loan interest repayment under sections 80C and 24 of the Income-tax Act, 1961, respectively

In order to avail of tax benefits on home loan principal and interest repayments under sections 80C and 24 of the Income-tax Act, 1961, all home loan borrowers are mandated to furnish home loan certificates. These certificates serve as essential documentation for taxpayers seeking to claim tax deductions related to their home loan.

Under section 80C, borrowers can claim deductions on the principal amount repaid towards their home loan. This provision allows taxpayers to reduce their taxable income by the amount of principal repayment, thereby providing potential savings on their overall tax liability.

Now in the wake of the unavailability of home loan interest certificates and the ITR filing deadline approaching near, several customers are faced with a potential loss in claiming tax rebate.

The last date for filing tax returns for income earned in the 2022-23 fiscal is July 31 for salaried taxpayers and those assessees who do not need to get their accounts audited.