In a significant move, the Indian Railways on Thursday allowed reservation counters to open at stations from May 22, nearly two months after they were shut due to the coronavirus lockdown.
In an order, the railway board said that such counters along with the common service centres can open from May 22 for booking reserved tickets and the zonal railways can identify stations on which the ticket counters can open. The Railways also gave a nod to the booking of tickets through ticketing agents.
The Zonal Railways have been instructed to decide and notify the opening of reservation counters in a phased manner along with dissemination of information about their locations and timings as per local needs and conditions.
It may be noted that running of the Shramik special trains will continue to be handled by local state governments as per the existing protocols.
The opening of all these booking facilities once again will mark an important step in the graded restoration of passenger railway services and making the task of ticket booking easy for all prospective travellers from all parts of India in reserved trains. All must adhere to standard social distancing guidelines and observe the hygiene protocols in view of the ongoing COVID-19 pandemic.