New Delhi: IRCTC, the catering, and tourism arm of Indian Railways is going to restart its e-catering service for the passengers traveling in the currently operating special trains.
The IRCTC (Indian Railway Catering and Tourism Corporation) started this E-catering service in 2014 whereby passengers could order food of their choice from reputed brands as well as popular regional and local delicacies on phone or online while traveling on trains and get the same delivered to their seats at a railway station.
During the pre-COVID period, IRCTC had started clocking 20000 e-catering orders per day, but in the wake of the COVID-19 Pandemic, the E-Catering service was suspended on 22nd March 2020.
With the gradual resumption of passenger train services, and amidst the new normal, wherein IRCTC is serving only ‘Ready To Eat’ meals to passengers on trains, there has been an increased demand for the resumption of E-catering services.
The company is starting the first phase of E-catering service from February 2021, wherein the service shall commence over 30 Railway Stations catering to approximately 250 trains. IRCTC is ensuring that all its E-catering partners ensure proper health and hygiene protocols while serving the meals to the passengers.
The passengers shall avail of the services of E-Catering through www.ecatering.irctc.com. E-catering orders through the telephone is also being restored over 1323 shortly.
Passengers can also download IRCTC e-catering App “Food On Track” from the various App stores and avail E-Catering Services. For passengers, the option of cash on delivery has also been provided.