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Consumer rights

30 Mar 2018

Government to frame new guidelines for e-commerce sites

As per new rules, the e-commerce sites will have to provide all the details of products to the customers.

The Federation of Direct Selling Association

13 Sep 2016

New guidelines will end identity crisis of direct selling industry: FDSA

Applauding the Consumer Affairs Ministry for issuing new guidelines to companies involved in direct selling, the Federation of Direct Selling Association (FDSA) has described this development as "the end of an identity crisis" for the industry.

Consumers Protection Act

22 May 2015

Cabinet may approve BIS, Consumer Protection Acts amendments

The Cabinet is likely to approve the amendments to the Consumers Protection Act and the Bureau of Indian Standards (BIS) Act, a top government official said Friday.

Consumer Care Centres

26 Dec 2014

Govt to soon set up Consumer Care Centres in major cities

The government is in the process of setting up Consumer Care Centres (Grahak Suvidha Kendras) in more than a dozen cities in the country to provide a spectrum of services to consumers.

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