Zee Media Bureau
New Delhi: Cancelling counter-booked train tickets could not get easier than this now that one can do it online.
As per PTI report, regardless of the fact that a counter-booked train ticket is confirmed, wait-listed or reservation against cancellation (RAC), ticket holders can cancel it online or by dialing 139.
Prior to this, online confirmed tickets could be cancelled via 139 service or online.
However, latest report suggest that passengers can now cancelled their wait-listed or RAC tickets by dialling 139 or online on IRCTC website.
But, having said that, online cancellation through 139 will be permitted only four hours before the scheduled departure of the train in case of confirmed tickets and upto half an hour before the scheduled departure of the train in case of RAC and wait-listed tickets.
While booking tickets was a problem, cancelling those booked tickets and getting refunds were more problematic. So now cancellation of tickets has been made easy through introduction of this facility, Railway Minister Suresh Prabhu said Wednesday after launching 139 service for RAC and wait-listed tickets.
Besides the option of cancellation of tickets at the counter is also available for passengers.
Prabhu said the facility was promised in the Rail Budget and railways was committed to fulfil it.
The refund amount can be collected from the station where the journey commenced or nearby notified satellite Passenger Reservation System location.
The facility will be available on the mobile number which was given at the time of booking.
With PTI Inputs