East Delhi to launch 24x7 monsoon helpline
The EDMC will Saturday launch a 24x7 helpline - 155303 - to quickly respond to any distress calls related to poor sanitation, water-logging and clogged drains, among others.
New Delhi: With the monsoon expected to soon arrive in the capital, the East Delhi Municipal Corporation (EDMC) will Saturday launch a 24x7 helpline - 155303 - to quickly respond to any distress calls related to poor sanitation, waterlogging and clogged drains, among others.
"The helpline will take complaints of citizens and forward them to the respective departments, depending on the nature of complaint. In case a complaint is not resolved, citizens can also get in touch with officers of their respective wards," EDMC spokesperson YS Mann said.
With the helpline number, and the control room numbers for Shahadra North and South, the EDMC has also provided the names and contact details of officers in the respective wards who can be contacted for resolving any monsoon-related woes.
"The operation for the helpline number has been outsourced and it will now function on a 24x7 basis, starting Saturday. It will remain functional throughout the year," Mann said.
The helpline was earlier operational only from 10 am to 6 p.m.