New Delhi: Commuters using Delhi Metro
trains have operated the Passenger Emergency Alarm (PEA)
button 260 times in the past three months for no reason
resulting in the transport system losing over 13 hours of
operational time.
"They used the PEA button 260 times delaying train
services from 2 minutes to 5 minutes every time this button
was misused," a Delhi Metro official said.
The Metro trains lost over 13 hours of operational time
due to misuse of the Passenger Emergency Alarm (PEA) button by
commuters during last three months, he said.
As a result of the misuse, the Delhi Metro had to cancel
200 train trips, thus, effecting three lakh passengers as each
train trip can carry upto 1,500 passengers.
"Every misuse of the PEA caused bunching on the line as
the trains behind are also held up till the effected PEA
system is reset," the official said.
Any passenger found misusing the PEA can be prosecuted
under the DMRC`s Operations and Maintenance Act 2002 for
interfering with the means of communication in trains, he
added.
PTI
