Ajmer: With an aim to provide public services in a time-bound manner, the Rajasthan government on Monday implemented the Public Service Guarantee Act in the state.
Chief Minister Ashok Gehlot announced the implementation of the act at a state-level public function here and called upon all public servants and representatives to ensure
effective implementation of the act.
The Act, which covers 108 services of 15 major government departments, envisages a time-bound performance of duties by government officials and has a provision of cash penalty for the offenders.
"All public servants and representatives should playactive role in disseminating information about the act remote areas so that more and more people can take advantage
of it," Gehlot said here.
The Public Service Guarantee Act includes services pertaining to departments of Police, Finance, Energy, Medical, Traffic, Public Health Engineering, Food, Housing, Water
Resources and Social Justice among others.
As per the provisions of penalty, the competent appellate officer may impose a penalty which shall not be less than Rs 500 and not more than Rs 5,000. The appellate officer may also impose a penalty of Rs 250 per day on undue delay.
Gehlot said the state government was now planning to introduce an act to ensure transparency in the tendering process.